Secondary Traumatic Stress & Burnout

Community Health Workers (CHWs) and other helping professionals who work directly with people who have experienced trauma may experience secondary traumatic stress (STS). Secondary traumatic stress may occur when they hear about traumatic experiences others have experienced. Certain factors, such as being highly empathetic or having unresolved personal traumas, can increase the risk of experiencing this stress. This can take an emotional toll on CHWs and impact their overall well-being. To help CHWs protect themselves from secondary traumatic stress, it's important to be aware of the impact and learn preventive strategies.

Common signs of secondary traumatic stress include trouble focusing, difficulty sleeping, anxiety or depression, feeling distant from others, changes in eating habits, and experiencing more physical problems.

To reduce the risk of secondary traumatic stress, CHWs may use the following strategies to support their mental and emotional well-being:

1. Self-Report Assessments: CHWs can use self-assessment tools to monitor their stress levels such as this Secondary Traumatic Stress Scale.
2. Finding Support: Participating in Employee Assistance Programs, self-care groups, or counseling services can provide a supportive space for CHWs to discuss their feelings and experiences and find tools to cope. 
3. Manageable Workload and Flexibility: Organizations that provide flexibility and ensure a manageable workload can help prevent secondary traumatic stress and ensure that CHWs can focus on each person they help effectively.
4. Rest and Nutrition: Getting enough rest, eating a balanced diet, and exercising are essential for cultivating physical and mental wellness. 
5. Stress-Reducing Activities: Engaging in activities they enjoy, such as hobbies or relaxation techniques, can help CHWs manage their stress and build resilience.

As a CHW and CHW employer, it's important to be aware of the potential impact of secondary traumatic stress. By recognizing the signs and implementing preventive strategies, CHWs can protect themselves and continue providing valuable support to their communities.